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Optimum Operating Procedures and Services Pty Ltd
Optimum Operating Procedures and Services Pty Ltd- Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia) ...
Professional Edge
Professional Edge- Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. ...
Measure-X
Measure-X- Customer service and retention training and measurement. Includes testimonials and services. ...
Impact Learning Systems
Impact Learning Systems- Skill-based training programs designed to change behavior and improve customer contact skills and related performance. ...
Service Quality Institute
Service Quality Institute- Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. ...
Telephone Doctor
Telephone Doctor- Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. ...
Tooty Inc.
Tooty Inc.- Customer service and sales strategy evaluating, developing, training and monitoring. ...
Martrain Ltd
Martrain Ltd- Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile. ...
Peak Performance International Pty Ltd
Peak Performance International Pty Ltd- Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. ...
Oriel Training
Oriel Training- Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing. ...
JoAnna Brandi & Company, Inc.
JoAnna Brandi & Company, Inc.- Customer care training program for managers. ...
The Physics of Customer Service
The Physics of Customer Service- International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. ...
Gehegan & Associates
Gehegan & Associates- Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, C ...
Expressive Concepts
Expressive Concepts- Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics. ...
Ford, Lisa
Ford, Lisa- Speaks on customer service topics including managing, hiring and training. Audio, video and books available. ...
Myra Golden Seminars
Myra Golden Seminars- Keynotes, web based training and seminars designed with an emphasis on customer service improvement. ...
Mark Eppler & Associates
Mark Eppler & Associates- Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups. ...
Craig Harrison's Expressions of Excellence
Craig Harrison's Expressions of Excellence- Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets. ...
Service Strategies
Service Strategies- Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations. ...
Signature Worldwide
Signature Worldwide- Offers customer service and sales skill training programs. Events calendar, and newsletter. ...
Caliluna Consulting
Caliluna Consulting- Provides online customer service training for employees and managers to increase profits and improve business. ...
Global Learning Partners, Inc.
Global Learning Partners, Inc.- Training and consulting company offers performance improvement and continuining education programs. ...
Scott Brown
Scott Brown- Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio. ...
KL Consultancy
KL Consultancy- Offers customer service training programes. Profile and courses. ...
T & T Training
T & T Training- Customer service training and consultancy. ...
Kinesis
Kinesis- Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. ...
Advanced Feedback
Advanced Feedback- San Diego, California based company providing various secret shopper programs. ...
Berring HIne Consulting
Berring HIne Consulting- Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services. ...
At Random Communications
At Random Communications- Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. ...
Service Check
Service Check- Customer service audits performed throughout North America. ...
ICC - Decision Services
ICC - Decision Services- Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. ...
Confero, Inc.
Confero, Inc.- Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. ...
ServiceTRAC, Inc.
ServiceTRAC, Inc.- National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services. ...
IntelliShop
IntelliShop- Nationwide mystery shopping and secret shopping solutions to more than 25 industries. Services include on site, video, telephone, and web. Online reporting system. ...
Second To None, Inc.
Second To None, Inc.- Full service mystery shopping solutions. Apply online. ...
Anonymous Insights, Inc.
Anonymous Insights, Inc.- Marketing research firm that specializes in customer satisfaction programs. Online application. ...
Imyst, Inc.
Imyst, Inc.- Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation. ...
Shadow Shopper
Shadow Shopper- Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information. ...
J.M. Ridgeway Co.
J.M. Ridgeway Co.- A market research and mystery shopping company providing national coverage. ...
ITS (Incognito)
ITS (Incognito)- Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry. ...
Performance In People Ltd
Performance In People Ltd- UK-based telephone and video mystery shopping services. ...
Presence Quality Mystery Shopping
Presence Quality Mystery Shopping- Specialists of network assessments. ...
Creative Image Associates
Creative Image Associates- A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to ma ...
Ath Power
Ath Power- Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. ...
Douglas Stafford
Douglas Stafford- Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online. ...
Shoppers Critique International
Shoppers Critique International- Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, ...
Mystery Shoppers
Mystery Shoppers- Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. ...
Service Excellence Group
Service Excellence Group- Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information ...
Service Evaluation
Service Evaluation- Provides a solution for keeping on top of the front line. ...
Jancyn Evaluation Shops
Jancyn Evaluation Shops- Secret shopping services used by the retail, restaurant and rental housing industry. ...
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