Software

SecuraSite, LLC. SecuraSite, LLC.- A provider of site acquisition, zoning, and architectural and engineering services to the wireless telephone and broadband wireless industries. Shaffer Communication Services, Inc. Shaffer Communication Services, Inc.- Provides a full range of consulting, construction and maintenance services for the communications and broadcast industries. Message Center Management, Inc. Message Center Management, Inc.- Manages wireless communication site facilities (antenna sites) including towers, signs, billboards, and building rooftops. Omni-Tek, Inc. Omni-Tek, Inc.- Antenna site management company. Includes corporate summary, locations, and FAQs. Carrier Communications Carrier Communications- Offer antenna sites for lease throughout California . Includes a listing of available sites together with photographs . International Numbering Plans International Numbering Plans- A collection of all international numbering plans in the world. Some features require a paid subscription. The Telephone Exchange Name Project The Telephone Exchange Name Project- The historical relationship between North American telephone exchange names and numbers. 800 Service Management System 800 Service Management System- Information about the central database for US toll free number management. Sprint Newsroom Sprint Newsroom- Media relations home page for Sprint corporation. AT&T News Room AT&T News Room- AT&T's newsroom for press releases and contacts. AT&T Media Relations AT&T Media Relations- Press releases from AT&T incorporated. Includes AT&T wireless press releases. AT&T Community Forum Announcements AT&T Community Forum Announcements- AT&T corporate communications to users, primarily from their community forum. International Customer Management Institute International Customer Management Institute- (US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call cente… Call Center Training Solutions Call Center Training Solutions- Offers training for telemarketers, customer service representatives and call center managers. Based in Plantation, Florida. Rostrvm Solutions Rostrvm Solutions- (UK) - A consulting company that delivers professional services and practical tools to support contact centers. CSBA CSBA- Provides research-based, customer service consultancy, focussing on call centre performance. Description of services, news and events. Australia. DNC Solution Inc. DNC Solution Inc.- (US) - Call center compliance consulting for all federal, state and DMA do-not-call lists as well as in house lists. Contact Strategies Contact Strategies- Services include quality assurance program development and implementation, performance management, workforce planning and scheduling, and operation assessments… Stevens Communications Stevens Communications- Manufacturer of call center software and offers consulting services to telecommunication companies. McIntosh & Associates McIntosh & Associates- (US) - Focused on efficiency and customer satisfaction. Provide sales, customer service, technical support and CRM expertise. Kramer & Associates Kramer & Associates- (US) - Call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up. Kathy Sisk Enterprises Kathy Sisk Enterprises- (US) - Specializing in training, consulting, recruiting and outsourcing for the call center industry. Contact Centre Action Contact Centre Action- (AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres. Maximum Network Solutions Maximum Network Solutions- (UK) - Offers statistical analysis and reporting, CTI/IVR integration, disaster recovery planning, technology tools assessment and call center design. Touch Point Associates Touch Point Associates- (US) - Call center consultants specializing in increasing productivity, updating systems and technology and implementing morale building strategies. CI2I CI2I- (ZA) - Consultancy firm with services focussed on helping people outsource to South African call centres. Darryl Beckford Limited Darryl Beckford Limited- (UK) - An independent contact centre consultant. Services offered include design, planning, advice and project management. The Taylor Reach Group The Taylor Reach Group- (CA, AU) - Customer relationship consulting. Free monthly newsletter. Casama_Morton Training Service Casama_Morton Training Service- (PH) - Provides training and recruitment services for call centers located in the Philippines. Perfformiad Perfformiad- (UK) - A consultancy with a focus on balancing the management of customer focus against business performance.