Groupware

ISupport ISupport- Describes help desk software products and services offered, and provides training course catalog. Giva Inc. Giva Inc.- Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk. NetHelpDesk NetHelpDesk- Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. Vertical Solutions Inc. Vertical Solutions Inc.- Develops and implements customer service, help desk and sales force automation software. The Management and Help Desk Community The Management and Help Desk Community- A portal of news, information and interactivity for both help desk software and management issues World Web Dynamics World Web Dynamics- Live Demo of help desk software, including specific offerings for school districts. Internet Software Sciences Internet Software Sciences- A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. Wickett Software Wickett Software- Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. PRD Software PRD Software- Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT NetKeeper NetKeeper- Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. Acacia Help Desk Acacia Help Desk- Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.