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Answering Solutions for Funeral Service
Answering Solutions for Funeral Service- Answering service that provides customer service for the funeral industry. ...
24-7
24-7- Call-center provider delivering customer engagement software and services using predictive analytics and big data. ...
Capita Customer Management
Capita Customer Management- UK provider of customer management outsourcing services. ...
Frontline
Frontline- Offer telephone answering services for both UK and international firms. ...
Callcentres.net
Callcentres.net- Call center research and supplier directory. ...
Call Centre Managers Forum
Call Centre Managers Forum- Articles and news. ...
GloCCal.com
GloCCal.com- Includes articles, news, and links. ...
Start a Call Center
Start a Call Center- Information on starting a call center, including industry overview, FAQs, action plan, terms, and industry links. ...
AnswerStat
AnswerStat- Providing resources for hospitals and health related call centers. ...
VOIP Call Center Solutions
VOIP Call Center Solutions- List of voice over ip solutions that are available to call center providers ...
Blå Tornet Data AB
Blå Tornet Data AB- Offers software development and consulting based around support organization and management. ...
Verint
Verint- Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. ...
EchoPass
EchoPass- Contact center integration software for mid-sized to large enterprises, with cloud platform and on-premises software offerings. ...
Westbay Engineers
Westbay Engineers- Provider of online workforce management tools for forecasting agent staffing requirements at call centers. ...
Database Systems Corp.
Database Systems Corp.- Provider of call center technology, including software, predictive dialer systems, and web development products. ...
Noetica
Noetica- Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. ...
Portage Communications
Portage Communications- Offers a range of call center software tools for forecasting and staffing. ...
Callscripter
Callscripter- Provides workflow management software for contact centers. Allows creation of call scripts, including screen popping and full reporting suite. ...
Engage Technology
Engage Technology- Specializes in Computer Telephony and E-Commerce solutions software. ...
Professional Telecommunications, Inc.
Professional Telecommunications, Inc.- Distributor of business management solutions for the call center industry. ...
Data Collection Resources
Data Collection Resources- Offers monitoring and agent evaluation software. ...
Altitude Software
Altitude Software- Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels. ...
PanaLog Software
PanaLog Software- Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems. ...
Centergistic Solutions
Centergistic Solutions- Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats. ...
Xentrax
Xentrax- Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring. ...
KGA
KGA- Offers PC-based training and assessment programs for call centers and a number of other industries. ...
Genesis Systems
Genesis Systems- Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business. ...
UtilCall
UtilCall- Provides a range of call center software utilities. ...
Cacti Inc
Cacti Inc- Offers a range of solutions for continuous and selective contact recording, with data analysis functionality. ...
synTelate
synTelate- Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing. ...
Applied Business Technologies
Applied Business Technologies- Provider of Call Center recording and quality audit solutions. ...
KoolToolz
KoolToolz- Provides workforce planning tools for call centers, including schedule agents and performance analysis. ...
VerbatimTPV
VerbatimTPV- Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations. ...
Snapshotz Online
Snapshotz Online- Web based customer service assessment and benchmarking tool. ...
Amtelco
Amtelco- Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching. ...
Braxtel Communications
Braxtel Communications- Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR). ...
Dial Connection, Inc.
Dial Connection, Inc.- Offers predictive dialing, telemarketing and call center software solutions. ...
Who's Calling
Who's Calling- A customer capture service providing intelligence about prospects and customers making inbound telephone calls. ...
Gryphon Networks
Gryphon Networks- Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (D ...
Teleopti
Teleopti- Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. ...
Vox Spectrum Inc
Vox Spectrum Inc- Offers contact management software, monitoring software, and digital voice recording and voice logging solutions ...
Inova Solutions
Inova Solutions- Provider of call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks. ...
The Amanda Company, Inc.
The Amanda Company, Inc.- Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA). ...
Vocalcom
Vocalcom- Offers a range of call center software products, including predictive dialers and sms management solutions. ...
Astute Solutions
Astute Solutions- Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution. ...
PeopleForce
PeopleForce- Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information. ...
Scrub DNC
Scrub DNC- Do Not Call list compliance scrubbing software for Windows and iPhone. ...
Electronic Technology Systems
Electronic Technology Systems- Contact center voice, screen, call recording and monitoring software solutions. ...
Coordinated Systems, Inc.
Coordinated Systems, Inc.- Provides software for agent monitoring and call recording. ...
8x8
8x8- Business voice over IP telecoms provider. Also provides mobile apps, web conferencing and contact center services. ...
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