All sites of Telecommun­ications

Berring Hine Consulting Group Berring Hine Consulting Group
Berring Hine Consulting Group- (UK) - Consulting firm which works with public sector organisations to improve helpline and call centre service delivery. ...
Lieber & Associates Lieber & Associates
Lieber & Associates- (US) - Chicago-based consulting firm with focus on enhancing and integrating call centers in order to increase sales and improve customer service. ...
Inbound Call Center Services Inbound Call Center Services
Inbound Call Center Services- (US) - Offers free consulting on locating the best service provider for your inbound call center needs. ...
Zici Zici
Zici- (NZ, US, AU) - Provides call accounting solutions, call centre management and corporate directory solutions. ...
A Superior Call Center A Superior Call Center
A Superior Call Center- Georgia based company providing operator services. ...
Dial Interactive Dial Interactive
Dial Interactive- (US) - Call centre technology consultants. Offers call center assessment, call flow/IVR re-engineering, technology RFP management and reporting assessment. ...
DJN Solutions DJN Solutions
DJN Solutions- (UK) - Provide design and implementation services for call centre equipment. ...
24Customer 24Customer
24Customer- (NL) - Worldwide independent consultancy firm with a method of working to decrease costs and to increase sales. ...
HyperQuality HyperQuality
HyperQuality- (US, IN) - Provides quality monitoring services. This company monitors customer communications and provide daily quality reports. ...
Contact Center Compliance Contact Center Compliance
Contact Center Compliance- Online "Do Not Call" list cleaning. Provides a free trial of cleaning services. ...
At Random Communications At Random Communications
At Random Communications- (US) - Quality monitoring consultants who assess the level of customer service provided through call monitoring, mystery shopping and customer surveys. ...
Perfformiad Perfformiad
Perfformiad- (UK) - A consultancy with a focus on balancing the management of customer focus against business performance. ...
Casama_Morton Training Service Casama_Morton Training Service
Casama_Morton Training Service- (PH) - Provides training and recruitment services for call centers located in the Philippines. ...
The Taylor Reach Group The Taylor Reach Group
The Taylor Reach Group- (CA, AU) - Customer relationship consulting. Free monthly newsletter. ...
Darryl Beckford Limited Darryl Beckford Limited
Darryl Beckford Limited- (UK) - An independent contact centre consultant. Services offered include design, planning, advice and project management. ...
CI2I CI2I
CI2I- (ZA) - Consultancy firm with services focussed on helping people outsource to South African call centres. ...
Touch Point Associates Touch Point Associates
Touch Point Associates- (US) - Call center consultants specializing in increasing productivity, updating systems and technology and implementing morale building strategies. ...
Maximum Network Solutions Maximum Network Solutions
Maximum Network Solutions- (UK) - Offers statistical analysis and reporting, CTI/IVR integration, disaster recovery planning, technology tools assessment and call center design. ...
Contact Centre Action Contact Centre Action
Contact Centre Action- (AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres. ...
Kathy Sisk Enterprises Kathy Sisk Enterprises
Kathy Sisk Enterprises- (US) - Specializing in training, consulting, recruiting and outsourcing for the call center industry. ...
Kramer & Associates Kramer & Associates
Kramer & Associates- (US) - Call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up. ...
McIntosh & Associates McIntosh & Associates
McIntosh & Associates- (US) - Focused on efficiency and customer satisfaction. Provide sales, customer service, technical support and CRM expertise. ...
Stevens Communications Stevens Communications
Stevens Communications- Manufacturer of call center software and offers consulting services to telecommunication companies. ...
Contact Strategies Contact Strategies
Contact Strategies- Services include quality assurance program development and implementation, performance management, workforce planning and scheduling, and operation assessments and training. ...
DNC Solution Inc. DNC Solution Inc.
DNC Solution Inc.- (US) - Call center compliance consulting for all federal, state and DMA do-not-call lists as well as in house lists. ...
CSBA CSBA
CSBA- Provides research-based, customer service consultancy, focussing on call centre performance. Description of services, news and events. Australia. ...
Rostrvm Solutions Rostrvm Solutions
Rostrvm Solutions- (UK) - A consulting company that delivers professional services and practical tools to support contact centers. ...
Call Center Training Solutions Call Center Training Solutions
Call Center Training Solutions- Offers training for telemarketers, customer service representatives and call center managers. Based in Plantation, Florida. ...
International Customer Management Institute International Customer Management Institute
International Customer Management Institute- (US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers. ...
Eon Communication Eon Communication
Eon Communication- Products which integrate and manage voice, e-mail and Internet communications for call processing centers. ...
Enablx Enablx
Enablx- New Jersey based provider of call center and related customer service solutions. ...
Five9 Five9
Five9- Offers Internet hosted predictive dialer, ACD, and CRM for call center applications. Service requires no hardware other than telephones and a broadband connection. ...
GTL Limited GTL Limited
GTL Limited- E-business solutions provider offering network engineering, enterprise business infrastructure, offshore call centre solutions. ...
Promero Promero
Promero- Provider of on-demand CRM and call center VOIP software. ...
Call Center Times Call Center Times
Call Center Times- Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions. ...
Contactcenterworld.com Contactcenterworld.com
Contactcenterworld.com- Online news for the industry. ...
Outbound Focus Outbound Focus
Outbound Focus- Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing. ...
ACE Answering Service ACE Answering Service
ACE Answering Service- Provide telephone answering services. ...
Call Center magazine Call Center magazine
Call Center magazine- Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. ...
Connections Magazine Connections Magazine
Connections Magazine- Independent teleservice magazine updated daily to provide information about emerging technologies. ...
Telemarketing Magazine Telemarketing Magazine
Telemarketing Magazine- A resource providing breakthroughs in technology and service standards. ...
Call Center Network Group (CCNG) Call Center Network Group (CCNG)
Call Center Network Group (CCNG)- A networking organization with membership comprised of call center management and industry professionals. ...
Call Centre Association Call Centre Association
Call Centre Association- UK trade association representing the call and contact centres. ...
Canadian Call Management Association (CAM-X) Canadian Call Management Association (CAM-X)
Canadian Call Management Association (CAM-X)- Industry trade association representing call centers and telephone answering service companies across North America. ...
American TeleServices International American TeleServices International
American TeleServices International- Industry accreditation association. ...
Professional Association for Customer Engagement (PACE) Professional Association for Customer Engagement (PACE)
Professional Association for Customer Engagement (PACE)- Trade association for call center managers supports the teleservices channel and is dedicated to informing, uniting and advancing the contact center industry ...
Phone Ware Inc Phone Ware Inc
Phone Ware Inc- Offer services for outbound and inbound calling, email, sales, and customer care interaction. ...
Extend Communications Extend Communications
Extend Communications- Offer inbound services, providing order taking and direct marketing response services in the U.S. and Canada. ...
LiveAssistance LiveAssistance
LiveAssistance- Provides a one-on-one text chat,sales support, lead generation, and site navigation for real estate agents. ...
Alpine Access Alpine Access
Alpine Access- Home based virtual call center providing a variety of services. ...

Latest sites from Telecommun­ications